Mobile App
Account access is also available through the RoundPoint Mortgage Servicing LLC Mobile App. It has all the same security and functionality as our Servicing Digital platform, but in a Mobile App.
Everything you need in one place makes it easy for you to stay in control. From making a one-time payment, setting up recurring payments, and quick access to resources when you’re having trouble making a payment.
Make a convenient one-time payment or set up recurring payments. It's simple and only takes a few minutes to setup. We'll email you each month on your desired payment date in case you want to change or cancel the service.
I Paid RoundPoint Mortgage Servicing LLC
Via RoundPoint Online or Phone: If you submitted a payment to us online or by phone, please allow 1 business day for the amount to reflect on your account. Please note: It could take up to 3 business days for the funds to be withdrawn from your bank account.
Via Check: If you mailed a payment to us, please allow 7–10 days to account for mailing and receipt. If the payment has not been posted after that time, please confirm the payment was cleared with your financial institution. If the check has been cleared, please be prepared to share that record when you reach out to us.
Via Bill Payment Service: If you submitted a payment to us using a third-party bill payment service, the payment may have been withdrawn from your bank account before being paid to us. You can contact the bill payment service to find out the status of the payment to help us locate the funds.
I Paid My Previous Servicer
If you submitted a payment to your prior servicer, but your loan has been transferred to us, the payment will be forwarded to us within 60 days of the transfer date. Please allow 7–10 days to account for mailing and receipt. If the payment has not been posted after that time, please confirm the payment was cleared with your financial institution. If the check has been cleared, please be prepared to share that record when you reach out to us. Instructions on where to send future payments can be found here.
Call 877.426.8805 to make a one-time payment or set up recurring payments.
PHONE (LIVE PERSON)
Call 877.426.8805 to make a one-time payment or set up recurring payments with one of our customer service representatives.
This payment option is free.
Mail a check or money order to one of the following addresses:
RoundPoint Mortgage Servicing LLC
PO Box 674150
Dallas, TX 75267-4150
RoundPoint Mortgage Servicing LLC
ATTN: Lockbox 674150
1200 East Campbell Rd, Suite 108
Richardson, TX 75081
This payment option is free.
Log in to RoundPoint Mortgage Servicing LLC to make a one-time payment or set up automatic withdrawals.
This payment option is free.
Visit any MoneyGram location to make a same-day cash payment. When filling out the payment form, be sure to include your loan number and our receive code (7302).
A $9.50 fee will apply at Walmart.
A $9.99 fee will apply at all other MoneyGram locations.
Please visit www.moneygram.com for more information
You can use your financial institution's bill payment service to send the payment to us electronically. Don’t forget to include your RoundPoint Mortgage Servicing LLC loan number.
Note:
Some third-party bill payment services will withdraw the funds from your bank account before paying us. We’ll credit your account when we receive the payment from them.
Account access is also available through the RoundPoint Mortgage Servicing LLC Mobile App. It has all the same security and functionality as our Servicing Digital platform, but in a Mobile App.
