Welcome New Borrowers!

The experienced professionals at RoundPoint Mortgage Servicing Corporation would like to welcome you as a new customer to our company. Our company is the new servicer of your home loan. 

What does that mean to you?

You will now send your mortgage payment to us.  This transfer is good news for you, since RoundPoint is a borrower-focused mortgage servicing company specifically created to address the credit and housing crisis.

RoundPoint is focused on home retention. We will work with you if you are having trouble paying your loan and try to develop solutions tailored to your unique financial needs.  In today's challenging environment, we believe a personal approach to loan resolution is a fundamental requirement. We want to build a strong relationship with you.

If you haven’t already, you will soon receive a welcome letter from us regarding this transfer.  This web site is designed to help with the transition process.  This transfer does not change the terms of your home loan.

Our Charlotte, N.C. based loan servicing management team has an abundance of mortgage banking experience and have earned reputations for a commitment to quality and high-level customer service for all borrowers.  At RoundPoint, we believe that truly exceptional customer service is the backbone of any great company. We are dedicated to providing the very best customer service environment where everyone is treated with dignity and respect.

Let's get started!

On this site you can:

•Learn about your payment options.
Click here or please contact us to discuss mortgage payment options at:

1-877-426-8805

 

•Contact us to discuss payment issues.
If are having trouble making your payments, we can help you, but ONLY if you contact us! The worst thing to do when you are behind in your payments is to avoid contact with us. We cannot help you if we do not have contact with you. We need to work together to resolve your financial problems.
Click here or please contact us to discuss your mortgage payment issues at 1-877-426-8805

•Learn about mortgage refinance options.
One of the ways we can help you and your family stay in your home is to help you refinance your current mortgage.  RoundPoint's focus is on home retention and our partner, RoundPoint Mortgage Company, has a mortgage solution to help you and your family.
Click here or please contact us at 1-877-426-8805 to discuss refinance opportunities.

To learn more about RoundPoint Mortgage Servicing Corporation, please explore our website or contact us at: 
1-877-426-8805 or at servicinghelp@roundpointmortgage.com

 

At RoundPoint, We’re Here…For You